Privacy Policy

Privacy & Security

Protection of your personal data

Trust is important. We therefore attach great importance to the protection of your personal data. You can be confident that your data is in good hands with us. We naturally comply with the legal provisions for the protection of personal data. In addition, we think it is important that you know what data we store and what we do with this data.

Shopping on HAIRTWO.COM

You can shop at your leisure in the HAIRTWO Online Shop without your personal details being stored by us. The data transmitted by your internet browser, such as the date, the duration of stay on HAIRTWO.COM or the name of your internet provider are stored anonymously with us. You remain unknown as Internet user.

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• Cookies
• Order in the HAIRTWO Online Shop
• Security through SSL
• My HAIRTWO
• Newsletter
• Safety in case of abuse
• Do you have any questions?

Cookies

Website and optimization of the website

Overview and contradictions in web analysis and marketing services

Web analysis

We automatically collect and process data on our website using cookies and cookie-like technologies to track the behavior of visitors to our website. This helps us to optimize our website and adapt it to the interests of our visitors. In this context we use the Webtrekk tool (more information). When you visit our website, this is enabled by default.

If you want to object to the use of web analytics on this site, click here: Opt-Out .

Marketing services

We automatically collect and process data on our website using cookies and cookie-like technologies to offer you more suitable advertisements on this and other websites (the so-called (Re) marketing / (re) targeting) and the success of our advertising measures. to measure (so-called Conversion Tracking). In this context, we use the exectag tool ( more information ) and other services. Exectag is enabled by default when visiting our site. The other marketing services are not activated until you open a subpage after you have reached our website.

If you wish to object to the use of marketing services on this site, click here: Opt-Out .

Please refer to the descriptions below for more information on which technologies and services we use in the context of web analytics and marketing services and how your personal information is processed. You can fully or partially object to the use of these services by unsubscribing. Keep in mind, however, that you may not be able to use all features of our website. Due to your objection, so-called opt-out cookies are set. This way the device you use can be recognized and take your decision into account as long as these cookies are not deleted. Please note that cookies are automatically deleted after 5 years. Then of course you can object again.

The legal basis for the processing of your data in the context of the web analysis and the use of marketing services is Art. 6 par. 1 f) DSGVO. We have a legitimate interest in pseudonymised web analytics to better understand our users and to optimize our website accordingly. We also have a legitimate interest in improving our marketing efforts based on pseudonymised usage profiles by displaying and displaying personalized ads and measuring the success of our marketing efforts. Both help us to exploit our website economically.

*By checking this box, I consent to receive automated marketing from www.hairtwo.com by text message through an automatic telephone dialing system at the number provided. Consent is not a condition to purchase. Text STOP to unsubscribe or HELP for help. View privacy policy.

Cookies and cookie-like technologies – General comments

We use so-called cookies on our website on the basis of Article 6 (1) (f) of the AVG. Our interest in optimizing our website can be considered justified in this respect as referred to in the aforementioned provision. Cookies are small files that your browser automatically creates and that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not damage your end device, contain no viruses, trojans or other malicious software. In a cookie information is recorded that has to do with the end device used. This does not mean, however, that we know your identity directly. On the one hand we use cookies so that you can make use of our offer in a more pleasant way. For example, we use so-called session cookies to see that you have already visited pages of our website or have already logged in to your account. These cookies are automatically deleted after you leave our website. In addition, we also use user-friendly temporary cookies that are stored on your terminal for a certain fixed period. When you visit our website again to use our services, it is automatically established that you have already been with us and what information you have entered and which institutions you have done. You do not have to do this again.

If you have a customer account with HAIRTWO and are logged in, respectively. To activate the “stay logged in” function , the information stored in cookies is linked to your account.

On the other hand, we use cookies to statistically register the use of our website and evaluate it for you in order to optimize our offer; moreover, we can show you specially tailored information. When you visit our website again, we can automatically see that you have already been with us. These cookies are automatically deleted after a certain time. Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a message appears before a new cookie is created. However, if you disable all cookies, you may not be able to use all functions of our website. The duration of a cookie depends on the purpose and is not the same for all cookies.

Some of the services on this website also use so-called pixel tags (also known as web beacons ): These are small, usually invisible graphics files that are included in websites and other services to perform statistical evaluations, usually for marketing purposes.

If, in the context of the application of cookies and cookie-like technologies that are available to this website, HAIRTWO is processing personal data, this will be done on the basis of Art. 6 par. 1 f) DSGVO. Our legitimate interest in this respect is to be able to offer our website attractive and safe.

Web draft for web analysis

HAIRTWO collects and stores information about the use of the HAIRTWO online shop on our website in an anonymous form. This information is stored on your computer with so-called cookie text files; This allows us to analyze the use of our shop in an anonymous form and to improve its use. For example, anonymous research is conducted on which pages visitors of our shop have been to, where they were apparently not satisfied because they left our shop there, or that they had problems filling in the required forms. In the context of other analyzes, we look at which browsers are being used or from which countries the visitors come to recognize problems or adjust changes better to the preferences of our visitors. The collected data is not used to personally identify visitors to our website. This data is only used to improve our offer. All IP addresses are shortened and only processed anonymously. Any other use or transfer of this data to other third parties does not take place. You can object to this anonymous analysis of your surfing behavior at any time in the future. All IP addresses are shortened and only processed anonymously. Any other use or transfer of this data to other third parties does not take place. You can object to this anonymous analysis of your surfing behavior at any time in the future. All IP addresses are shortened and only processed anonymously. Any other use or transfer of this data to other third parties does not take place. You can object to this anonymous analysis of your surfing behavior at any time in the future.

Exact for marketing optimization

From these data, usage profiles can be generated under a pseudonym. The data collected with the technologies are not used without the separate permission of the person concerned to personally identify the visitor of our website and not linked to personal data of the bearer of the pseudonym. It is possible at all times to object to the collection and storage of these data in the future.

Targeting

Our targeting methods explained below are applied on the basis of Article 6 (1) (f) AVG. With these targeting methods we want to ensure that you only see advertisements on your end devices that are adapted to your actual or probable interests. It is both in your and our interest not to bother you with advertisements that are not interesting to you.

Conversion tracking

On our website we use conversion tracking from the advertisers listed in the following table.

When you click on an advertisement that is provided by HAIRTWO, a cookie from the relevant conversion tracking service will be placed on your computer. At the same time, HAIRTWO and each provider receive information about the total number of users who clicked on the ad and are redirected to a page with tagged conversion tracking. The collection and evaluation is done exclusively under pseudonym and does not allow us to identify you. In particular, HAIRTWO does not combine the information with personally identifiable information.

The collected data are also stored and processed by Facebook, about which we inform you based on our knowledge. Facebook can connect this data to their Facebook account and also use it for their own advertising purposes, in accordance with Facebook’s data usage policy . If you have a Google Account, Google may associate that information with your Google Account in accordance with Google’s Privacy Policy .

If you do not wish to participate in tracking, you can do this via the aforementioned possibility or write us an email.

Retargeting

HAIRTWO works with retargeting technologies providers, with whom we can show you interest-based ads after you have visited us.

When surfing in the HAIRTWO shop, cookies are set, which store information about your surfing behavior in our store, as well as anonymised information about your browser and your equipment for later identification. If you then visit a website belonging to a network of our partners, the partner can see that you are interested in HAIRTWO products. Instead of general advertising, he can tailor the advertisement according to our assignment and recommend products in our store or display suitable offers. HAIRTWO will not store personally identifiable information and no user profiles will be merged with personal information about you.

The collected data are also stored and processed by Facebook, about which we inform you based on our knowledge. Facebook can connect this data to their Facebook account and also use it for their own advertising purposes, in accordance with Facebook’s privacy policy . If you have a Google Account, Google may associate that information with your Google Account in accordance with the Google Privacy Policy . 

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Affiliate marketing

Affiliate marketing is an internet-based form of distribution. This allows commercial operators to advertise websites (merchants), which are usually paid via click or sales commissions and are displayed on third-party websites, ie sales partners (affiliates). The trader provides an advertising medium via the affiliated network, ie an advertising banner or other suitable means for internet advertising, which is then taken up by an affiliate on its own website or via other channels, such as keyword advertising or e-commerce. mail marketing.

On our website we use conversion tracking from the connected AWIN platforms.

To this end, cookies are set on users’ end devices, which serve exclusively for correctly assigning the success of an advertising medium and the associated billing and performance-based remuneration of a publisher within the framework of the corresponding network. Personal data is not collected, processed or used. A cookie only displays information about when a specific creative has been clicked by a terminal. The tracking cookies document an individual number series that can not be assigned to the individual user, with the partner program of an advertiser, the publisher, the time of the user’s action. In this case, information about the terminal, for example the operating system and the contact-searching browser, is also detected.

If you do not want to participate in tracking, you can disable this via the abovementioned possibilities for appeal via Exactag.

Possibility of objection / opt-out

You can disable the explained targeting methods by a cookie setting in your browser (see also 3.4.1). In addition, you can deactivate preferential-based advertising with the help of the preferential manager , so that not all tags are delivered.

Order in the HAIRTWO Online Shop

If you want to order a product in the HAIRTWO Online Shop, we ask you to fill in a number of details. We only use the information that we need to meet our obligations. With regard to data processing, the protection of your personal data is in first place in accordance with the legal provisions.

Steps in ordering process

The information required for your purchase on HAIRTWO.COM will only be passed on to companies acting on behalf of HAIRTWO (think of our delivery partner DHL Parcel for example). These companies only have access to data that they need to carry out their assignment.

Security through SSL

Your orders and your personal details such as your name, your address and your credit card details are protected by modern security systems. Sending this data is encrypted and unreadable for outsiders by using Secure Socket Layers (SSL) a security standard that is supported by all major web browsers.

My HAIRTWO

For customers who have registered with My HAIRTWO (by registering on HAIRTWO.COM) ordering on HAIRTWO.COM is extra easy. Your registration is free and offers access to your personal HAIRTWO environment. In My HAIRTWO, you will find personal beauty recommendations. If you want to delete all your own data and account please contact us via email: info@hairtwo.com

Newsletter

Through our newsletter, we would like to inform you about the latest beauty news and the offers you can benefit from. You can register via the pink registration field at the bottom right of our homepage. After your registration you will receive a confirmation by e-mail. If you no longer wish to receive the newsletter, you can unsubscribe at any time via the unsubscribe link at the bottom of each newsletter.

Safety in case of abuse

If someone misuses your credit card, please follow the instructions of your credit card company and inform us immediately. You can send an e-mail to info@hairtwo.com

Do you have any questions?

Please contact our customer service. We are happy to help you!