Please note that our products are not aimed toward those experiencing late-stage hair loss, scarring alopecia, or acute autoimmune disease. Therefore, our guarantee does not cover any of these forms of hair loss.
To be fully eligible for a money-back guarantee claim, please follow the following requirements:
1) Take a photo pre-treatment of the desired treated area.
2) Use our 4X or 3X Hair Growth Kit 5 consecutive months. All other products do not qualify.
3) Use the 4X or 3X Hair Growth Kit as prescribed. The instructions are stated on the bottle labels and the product pages on the official HAIRTWO website.
4) Take a photo every month of the treated area with similar angles to document the progress.
5) Submit all documented photos after the 150-day period in chronological order with date stamps to identify the monthly progress.
6) Provide a brief description of personal usage to clarify product application, if any days were skipped or missed, and/or if other cosmetic products were used simultaneously, e.g. other hair growth serums or makeup. This information is to help HAIRTWO enhance product development and customer service.
Note: The money-back guarantee is extended only after the 150-day usage mark. Any claims placed before 150 days will not be eligible.
The money-back guarantee is only extended to users buying directly from HAIRTWO domains.